Privacy Policy

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and make use of personal information, and how the law affects and protects you.

The following outlines our Privacy Policy.

We hope that if you have any questions, requests or complaints about our data collection and use and about this policy that you contact us first so that we may address any situation that arises.

Please note that should our site include links to third-party websites over which we have no control, that you read the privacy documents of those websites.

No SPAM!

If you share you email address with us for any reason we will not sell or rent your email address to any third parties for any reason. Nor will we barrage you with sales messages. By purchasing from us, you are agreeing to receive emails about your order, about special events, and to receive our newsletter.

Sharing of Your Personal Data

We share your personal data with:

Third party service providers processing personal data on our behalf, for example to process credit cards and payments, shipping and deliveries, host, manage and service our data, distribute emails, provide research and analysis, manage brand and product promotions as well as administering certain services and features.  When using third party service providers we enter into agreements that require them to implement appropriate technical and organizational measures to protect your personal data.

Other third parties to the extent necessary to: (i) comply with a government request, a court order or applicable law; (ii) defend ourselves against third party claims; and (iii) assist in fraud prevention or investigation (e.g., counterfeiting).

to any other third party where you have provided your consent.

We may also transfer personal data we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganization, spin-off, dissolution or liquidation).

Should you choose to stop receiving email from us, there will be clear instructions at the bottom of each email for you to follow to “opt-out.” Emails about specific orders (e.g. shipping confirmation) will not have opt-out instructions.

General Information about the data we collect

We collect your personal data in the following circumstances:

when you provide personal data to us directly (both analog and digital);

when you use (one of) our services;

when you visit (one of) our websites;

when you visit (one of) our social media channels.

The types of information we collect may include the following (we do not necessarily collect all of this data):

Identity — e.g. your name, birth date, gender

Contact — e.g. billing and shipping addresses, email address, phone numbers

Financial — e.g. payment data (we do not store credit card data at this time)

Transactional — e.g. order data, ordered items, time and date of orders, refunds, exchanges, etc.

Technical — e.g. IP address (see below), login times and days, browser type and version,geo location and time zones, operating systems, and other data related to the device and software you use to interact with our website and products

Profile – e.g. user names, passwords (we are unable to see your passwords as they are encrypted), survey and feedback responses

Reviews

Usage — e.g. information about how you interact with our site

Communication — e.g. your preferences about which types of communication you would like to receive from us and/or third-parties

If we are required to collect any type of personal data by law, and you choose not to provide it, we may not be able to provide you with goods or services. Should this require us to cancel or amend any order with us, we will contact you for resolution.

We may also collect, use, and share non-identifying “aggregate data” for any reason. This is information that is derived from the data above but is not deemed personal as it does not reveal your identity in any way. For example, aggregate data about the number or percentage of users who view a certain page or access a function or feature of our site or purchase certain products.

We do not collect “Special Categories” of personal data such as race, ethnicity, religious beliefs, sexual orientation, political opinions, health and biometric data, criminal history, etc.

Ways we collect data

There are various ways we can collect data from you. We do not necessarily use all of the following:

Direct contact — e.g. you enter your data by filling out forms when you place an order, subscribe to our publications, enter sweepstakes or contests, request information, provide reviews and feedback.

Third party data — e.g. datafrom publicly available sources such as analytics providers (e.g. Google), advertising networks such as Facebook, Pinterest, Quora, financial transactional data from payment services such as PayPal, etc.

Automated technologies — we may collect Technical data using server logs, or “cookies” that reside on our site or other sites using our cookies (see explanation below, “What Are Cookies?”). Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Web site, and the Web sites visited just before and just after our Web site, your IP address.

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a Web site, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each Web site can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a Web site to access the cookies it has already sent to you, not the cookies sent to you by other sites.

Types of Cookies We Use:

We use the following cookies:

Session cookies:We use session cookies to store information until you close your browser. This enables us to provide you with personalized user session. We can therefore adapt our service to your wishes or your surfing behavior as much as possible.

Visitor impact: these cookies have no to little effect on the (the privacy of) our visitors. These cookies do not process personal data, or only for a short period.

Functional cookies:We use functional cookies to ensure our website runs properly and to improve the website’s usability. We also use cookies on our website to enhance your experience on our website.

Visitor impact: these cookies have no to little effect on (the privacy of) our visitors. These cookies do not process personal data, or only for a short period.

Analytical cookies:We use marketing cookies to provide you with relevant information. This does not only apply to the content of our website, but also to the displayed (third-party) advertisements. We can thus get an idea of your interests and adapt our website and ads accordingly.

Visitor impact: these cookies have a little to medium effect on (the privacy of) our visitors. These cookies do not process personal data, or only for a short period.

For a comprehensive and up-to-date summary of every third-party accessing your web browser we recommend installing a web browser plugin built for this purpose.  You can also choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings on each browser and device that you use. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you may not have access to many features that make our sites more efficient and some of our services will not function properly.

IP Addresses

IP addresses are used by your computer every time you are connected to the

Internet. Your IP address is a number that is used by computers on the network

to identify your computer. IP addresses are automatically collected by our web

server as part of demographic and profile data known as “traffic data”

so that data (such as the Web pages you request) can be sent to you.

Email Information

If you choose to correspond with us through email, we may retain the content

of your email messages together with your email address and our responses. We

provide the same protections for these electronic communications that we employ

in the maintenance of information received online, mail and telephone.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering our business activities, providing customer service and making available other items and services to our customers and prospective customers.

We will not obtain personally-identifying information about you when you visit our site, unless you choose to provide such information to us, nor will such information be sold or otherwise transferred to unaffiliated third parties without the approval of the user at the time of collection.

We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.

Should we sell, transfer, or merge our business with a third-party, your data may transferred as part of that transaction. If that should occur, the third-party owners may use your data in the same manner described in this document. We will require third-parties to similarly treat and respect your data in accordance with the law. We will notify you should such a transaction occur.